Session catalog

10:00 AM CDT - Tuesday, Mar 17

• Fusion 101 (In-Person)

  Advance your admin knowledge

  Basic

  Improve overall program value

  Yes

  Fusion 101

  Customer speaker(s)

  Support resources

  Professional development

  Tuesday, 3/17

  Tuesday, Mar 17

  10:00 a.m. Tuesday, Mar 17
  Fusion 101: navigating the week ahead
  • Click "view session" to watch on-demand
    Tuesday, Mar 1710:45 AM - 11:30 AM CDT

    Rivergate Room
  Are you a first-time attendee or interested in discovering ways to optimize your time at Fusion? This session is designed to set the stage for an enriching experience, offering a conference overview, engaging customer fireside chat, and tips to ensure you get the most out of the week. We can't wait to welcome you in New Orleans!
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• Optimize your travel program

  Extend the end-to-end value of your solutions

  Improve decision making with data

  Concur Travel

  Intermediate

  Adapt your travel program

  Yes

  Professional development

  Panel (30 - 60 min, 3 speaker maximum)

  Elements of roundtable discussion

  Industry trends

  Training

  Professional development

  Travel program

  Tuesday, 3/17

  Tuesday, Mar 17

  10:00 a.m. Tuesday, Mar 17
  Shifting the corporate travel mindset from tactical to strategic
  • Click "view session" to watch on-demand
    Tuesday, Mar 1710:45 AM - 11:30 AM CDT

    Room R06 - R07
  In an era of rapid change, professionals must evolve beyond traditional approaches to drive meaningful impact. This session explores how to transition to modern strategies, strengthen leadership influence, and navigate competing cross‑functional priorities.
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• Professional development (in-person)

  Advance your admin knowledge

  Overview

  Personal Development – Non-technical

  Improve overall program value

  Yes

  Professional development

  Continuing Professional Education (CPE) credit

  Elements of roundtable discussion

  Professional development

  Tuesday, 3/17

  Tuesday, Mar 17

  10:00 a.m. Tuesday, Mar 17
  Strengthening confidence and influence for travel and expense administrators
  • Click "view session" to watch on-demand
    Tuesday, Mar 1710:45 AM - 11:45 AM CDT

    Room R08 - R09
  This session strengthens the core professional skills essential to the day‑to‑day work of travel and expense administrators. Participants will learn practical frameworks to make consistent, policy‑aligned decisions, communicate difficult messages with clarity and tact, and build influence with employees, managers, and cross‑functional partners. The session includes instruction, small‑group breakout sessions, and realistic scenario‑based learning grounded in common travel and expense challenges. Attendance for the full duration of this session will earn 1.0 CPE credit for CPAs. (Prerequisites = Working knowledge of SAP Concur, Program Level = Overview)
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1:00 PM CDT - Tuesday, Mar 17

• Keynote (In-Person)

  Overview

  Improve overall program value

  Yes

  Keynote

  Available virtually

  Customer speaker(s)

  Partner speaker(s)

  Tuesday, 3/17

  Tuesday, Mar 17

  1:00 p.m. Tuesday, Mar 17
  SAP Concur keynote: bring out the future of intelligent travel and expense
  • Click "view session" to watch on-demand
    Tuesday, Mar 171:00 PM - 2:00 PM CDT

    The Great Hall
  Join SAP Concur leaders as they unveil the future of intelligent travel and expense management. Discover the vision shaping our future, explore the latest innovations, and hear inspiring insights and real-world stories from customers.
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2:00 PM CDT - Tuesday, Mar 17

• Ask the Experts (In-Person)

  Adapting your policy

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Overview

  Make employees happier

  Yes

  Ask the experts

  Policy

  Tuesday, 3/17

  Thursday, 3/19

  Tuesday, Mar 17

  1:00 p.m. Thursday, Mar 19

  2:00 p.m. Tuesday, Mar 17

  Thursday, Mar 19
  Ask the experts: make employees happier
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:00 PM CDT

    Room 214
  Join a live Q&A with employee experience experts from SAP Concur. Get answers to questions on a variety of topics, including adoption, utilization, communication tactics, training strategies, and more.
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• Brain date (In-Person)

  Improve audit efficiency

  Audit Services

  Concur Expense

  Verify

  Concur Detect by Oversight

  Overview

  Improve compliance and mitigate risk

  Yes

  Brain date

  Accounts payable

  Auditing

  Configurations

  Fraud risk

  Industry trends

  Policy

  Training

  Tuesday, 3/17

  Thursday, 3/19

  2:00 p.m. Thursday, Mar 19

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17

  Thursday, Mar 19
  Brain date: connect with colleagues to share essential compliance learnings
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room 223
  Participate in a speed networking-style rotation to create new connections and hear what your peers have in place to strengthen program compliance. While we'll have prompts to get the conversation going, what you choose to explore is up to you. Walk away with a new idea, or even better, an expanded network.
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• Improve decision making with data

  Intelligence

  Intermediate

  Improve overall program value

  Yes

  Product training

  Presentation (30 - 60 min, 3 speakers maximum)

  Reporting

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  BYOC: a step-by-step guide to converting QueryStudio reports
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room 206 - 207
  Learn how to seamlessly convert your Query Studio reports into reports in this product training. We'll guide you through each conversion step and provide explanations of the data model to ensure your reports are accurate and comprehensive. Don't miss this opportunity to enhance your reporting capabilities! Prerequisites = Intelligence, Cognos Professional Author Role. *BYOC = Bring your own computer for this hands-on training.
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• Product Training (In-Person)

  Advance your admin knowledge

  Improve automation in managing spend

  Concur Expense

  Intermediate

  Manage your spend better

  Yes

  Product training

  Configurations

  Tuesday, 3/17

  Wednesday, 3/18

  Tuesday, Mar 17

  3:00 p.m. Wednesday, Mar 18

  2:00 p.m. Tuesday, Mar 17

  Wednesday, Mar 18
  BYOC: Concur Expense | back office administration and configuration tools - user roles and permissions (professional edition)
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room 208 - 210
  Gain a clear understanding of how to manage user roles and permissions in SAP Concur. We’ll cover everything from creating users to assigning roles manually or through imports, and how to identify what each role includes. You’ll be equipped with practical strategies to ensure the right people have the right access—streamlining processes and maintaining system security. *BYOC = Bring your own computer for this hands-on training in a test site.
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• Breakout Session (In-Person)

  Improve your traveler's experience

  Optimize your travel program

  Concur Travel

  Basic

  Adapt your travel program

  Yes

  Breakout session

  AI

  Industry trends

  Travel program

  Tuesday, 3/17

  Wednesday, 3/18

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17

  10:00 a.m. Wednesday, Mar 18

  Wednesday, Mar 18
  Concur Travel | explore the Joule Booking Agent booking travel
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room 220 - 222
  Experience the future of travel booking in this session. Learn how to harness the power of AI with the Joule Booking Agent to simplify and streamline your travel planning. We’ll guide you through how AI transforms the booking process. Be ready to leverage Joule to create seamless travel experiences for your organization.
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• Optimize your travel program

  Extend the end-to-end value of your solutions

  Concur Request

  Concur TripLink

  Concur Travel

  TripIt Pro

  Joule

  Complete by SAP Concur and Amex GBT

  Basic

  Adapt your travel program

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  AI

  Adapting to change

  Duty of care

  Industry trends

  Mobile

  Sustainability

  User adoption

  Travel program

  Tuesday, 3/17

  Wednesday, 3/18

  Tuesday, Mar 17

  4:00 p.m. Wednesday, Mar 18

  2:00 p.m. Tuesday, Mar 17

  Wednesday, Mar 18
  Decoding travel lingo
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 2:50 PM CDT

    Micro Forum 4 - Fusion Pavilion
  Join our interactive micro forum designed to help travel administrators decode the latest industry jargon, acronyms, and emerging technology trends. Learn what terms like NDC, punch-out, divisional view, bleisure, and TripLink really mean—and how AI-driven travel features tie into your program strategy. Leave with clearer language for negotiations, stronger compliance conversations, and tools to boost traveler satisfaction.
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• Advance your admin knowledge

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Intelligence

  WalkMe Premium for SAP Concur Solutions

  Basic

  Improve overall program value

  Yes

  Breakout session

  Hybrid - combines presentation and roundtable (45-60 min, 2 speakers maximum)

  Elements of roundtable discussion

  Adapting to change

  Tuesday, 3/17

  Thursday, 3/19

  2:00 p.m. Thursday, Mar 19

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17

  Thursday, Mar 19
  Essential tips for beginner to intermediate SAP Concur program admins
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room R03 - R05
  Whether you are a new admin of an existing SAP Concur program or you've been an admin for multiple years, there can be a lot to learn. Get a deeper understanding of the basics of SAP Concur and insight into all the support resources available to you. You'll also have the opportunity to connect with other program administrators at your same level.
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• Extend the end-to-end value of your solutions

  Concur Request

  Verify

  Concur Travel

  Intelligent Audit

  Concur Detect by Oversight

  ExpenseIt

  SAP BTP

  Joule

  Intermediate

  Improve overall program value

  Yes

  Breakout session

  Panel (30 - 60 min, 3 speaker maximum)

  Customer speaker(s)

  Elements of roundtable discussion

  AI

  Adapting to change

  SAP

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  From policy to practice: how SAP designs responsible AI
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room 217 - 219
  Discover how SAP builds responsible AI grounded in its AI ethics and data privacy principles. Learn how travel and expense program leaders can confidently navigate internal security and compliance discussions and hear how a global organization successfully drove digital transformation by using AI‑powered automation to boost enterprise efficiency and transform T&E processes.
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• Advance your admin knowledge

  Increase adoption and utilization

  Extend the end-to-end value of your solutions

  Concur Expense

  Concur Travel

  Joule

  Overview

  Make employees happier

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  Adapting to change

  Integrations

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  SAP Concur everywhere: bringing travel and expense to where work happens
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 2:50 PM CDT

    Micro Forum 3 - Fusion Pavilion
  Work doesn’t happen in one place—and now, neither does expense management. This session shows how SAP Concur is redefining employee convenience through embedded experiences across Microsoft Teams, Microsoft 365, and chat platforms. Whether you’re on the move, in a meeting, or working remotely, your travel and expense tasks follow you—simple, secure, and smart.
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• Improve decision making with data

  Intelligence

  SAP BTP

  Intermediate

  Improve overall program value

  Yes

  Solutions showcase

  Presentation (30 - 60 min, 3 speakers maximum)

  Reporting

  SAP

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  Solution Showcase: Driving smarter decisions with data
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 2:50 PM CDT

    Micro Forum 1 - Fusion Pavilion
  Unlock the full potential of your data by integrating it with external business Intelligence (BI) tools. In this session we will look at two different solutions for extracting data (Data Delivery Service and Business Data Cloud) and merging it with other data sets to drive deeper insights and more powerful analytics.
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• Solutions Showcase (In-Person)

  Improve your traveler's experience

  Optimize your travel program

  Concur TripLink

  Basic

  Adapt your travel program

  Yes

  Solutions showcase

  SAP Concur partner ecosystem

  Travel program

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  Solution showcase: your most connected trip with Concur TripLink
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 2:50 PM CDT

    Micro Forum 2 - Fusion Pavilion
  Concur TripLink streamlines travel by integrating trips, travelers, and itineraries across channels. Through our global network of travel partners, find out how travel managers can get a full view of spending data, making life easier for travelers, and optimizing their managed travel program.
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• Advance your admin knowledge

  Concur Expense

  Intermediate

  Manage your spend better

  Yes

  Breakout session

  Presentation (30 - 60 min, 3 speakers maximum)

  Customer speaker(s)

  Elements of roundtable discussion

  Policy

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  Tips and tricks: managing expenses
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room R06 - R07
  Explore the freshest tips and tricks shared by SAP Concur experts to help you efficiently manage your expense program. Whether you're just beginning or well into your SAP Concur journey, gain valuable ideas to elevate your program and leave with innovative approaches to make business expenses easier.
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• Improve AP efficiency

  Improve automation in managing spend

  Concur Expense

  Concur Invoice

  Concur Travel

  Intelligence

  WalkMe Premium for SAP Concur Solutions

  Basic

  Manage your spend better

  Yes

  Breakout session

  Presentation (30 - 60 min, 3 speakers maximum)

  Available virtually

  Partner speaker(s)

  AI

  Accounts payable

  Cards and payments

  Fraud risk

  Implementation

  Integrations

  Policy

  Tax and VAT

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  Unlocking accounts payables efficiency: no more gatekeeping SAP invoicing tools
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room R02
  Discover how organizations are modernizing their AP processes using Concur Invoice and SAP Ariba. SAP Concur experts and your peers will share how automation leads to improved compliance and financial agility through smarter invoice management.
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• Improve your traveler's experience

  Increase adoption and utilization

  Optimize your travel program

  Reduce non-compliant spend

  Extend the end-to-end value of your solutions

  Concur Travel

  Intermediate

  Adapt your travel program

  Yes

  Breakout session

  Presentation (30 - 60 min, 3 speakers maximum)

  Customer speaker(s)

  Partner speaker(s)

  Adapting to change

  Industry trends

  SAP Concur partner ecosystem

  Travel program

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  Unlocking the SAP Concur advantage: maximize your travel content
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room R08 - R09
  Revamp your travel program with SAP Concur's multichannel capabilities. Access low-cost carriers, rail, and more. Learn benefits, challenges, and customer insights. Maximize value and keep travelers connected beyond the GDS.
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• Improve your traveler's experience

  Increase adoption and utilization

  Optimize your travel program

  Concur Expense

  Concur Travel

  Intelligence

  Concur User Support Desk

  WalkMe Premium for SAP Concur Solutions

  Overview

  Make employees happier

  Yes

  Breakout session

  Panel (30 - 60 min, 3 speaker maximum)

  Customer speaker(s)

  Elements of roundtable discussion

  AI

  Policy

  Reporting

  Support resources

  User adoption

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  What your SAP Concur users are really telling you: turning sentiment into action
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room 215 - 216
  Ever wondered what really happens when end users interact with SAP Concur? Our expert panel will share insights from User Support Desk benchmarks, community feedback, WalkMe data, and in-product surveys—highlighting common friction points and practical solutions. Then, participate in interactive table breakouts to discuss real-world challenges and collaborate on actionable strategies. Leave with proven tips and fresh ideas to enhance support and improve the end-user experience.
  View session details
• Reduce non-compliant spend

  Improve audit efficiency

  Audit Services

  Concur Expense

  Verify

  Concur Detect by Oversight

  Overview

  Improve compliance and mitigate risk

  Yes

  Breakout session

  Hybrid - combines presentation and roundtable (45-60 min, 2 speakers maximum)

  Elements of roundtable discussion

  Adapting to change

  Auditing

  Configurations

  Fraud risk

  Reporting

  Tax and VAT

  Tuesday, 3/17

  Tuesday, Mar 17

  2:00 p.m. Tuesday, Mar 17
  Would you approve It?
  • Click "view session" to watch on-demand
    Tuesday, Mar 172:30 PM - 3:15 PM CDT

    Room 211 - 213
  Let's review expense report scenarios and decide if they should be approved. We’ll cover common travel and expense policy questions, share best practices, and present benchmarking data on how organizations handle expenses. It’s a lighthearted learning experience with insights to bring back to your policy decision makers.
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3:00 PM CDT - Tuesday, Mar 17

• Improve automation in managing spend

  Concur Expense

  Overview

  Manage your spend better

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  Cards and payments

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  Accelerating reimbursements: automating payments with confidence
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:00 PM - 3:20 PM CDT

    Micro Forum 1 - Fusion Pavilion
  Integrated payment capabilities support global needs, enhance compliance, and deliver a smoother experience for finance teams and employees. Whether you're looking to streamline reimbursements or reduce administrative overhead, you'll leave this session with the knowledge to make expense reimbursements faster, smarter, and more reliable.
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• Micro Forum (In-Person)

  Advance your admin knowledge

  Improve program cost savings

  Improve your traveler's experience

  Extend the end-to-end value of your solutions

  Adapting your policy

  Adopt an employee centric mindset

  Improve decision making with data

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Advanced

  Improve overall program value

  Yes

  Micro forum

  Adapting to change

  Auditing

  Duty of care

  Implementation

  Industry trends

  Integrations

  Support resources

  Tax and VAT

  User adoption

  Professional development

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  Cultivating internal cross-functional partnerships to shape a more strategic and influential travel and expense program
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:00 PM - 3:20 PM CDT

    Micro Forum 2 - Fusion Pavilion
  In times of corporate change—whether expanding globally, refreshing configurations, or merging—building a relationships with teams across your organization is key to success. Creating, maintaining, and leveraging internal networks outside of your direct team will take your program to the next level. We'll show you where to start and what conversations you should be having.
  View session details
• Improve automation in managing spend

  Concur Expense

  Overview

  Manage your spend better

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  Cards and payments

  Mobile

  Tuesday, 3/17

  Wednesday, 3/18

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  10:00 a.m. Wednesday, Mar 18

  Wednesday, Mar 18
  Real-time notifications for corporate card transactions
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:00 PM - 3:20 PM CDT

    Micro Forum 4 - Fusion Pavilion
  Help your employees become more engaged while driving compliance, corporate card usage, and mobile adoption with real-time corporate card transaction notifications.
  View session details
• Micro Forum (In-Person)

  Improve your T&E program for Regulated Industries

  Concur Expense

  Concur Travel

  Intermediate

  Improve overall program value

  Yes

  Micro forum

  Integrations

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  Regulated industries: connecting your finance, HR, and ERP Systems
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:00 PM - 3:20 PM CDT

    Micro Forum 3 - Fusion Pavilion
  Connect SAP Concur with your organization’s finance, HR, and ERP systems to streamline processes, improve data accuracy, and enhance visibility into spending. We'll introduce practical integration options for regulated industries clients and best practices for making your business systems work seamlessly together.
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• Ask the Experts (In-Person)

  Extend the end-to-end value of your solutions

  Joule

  Intermediate

  Improve overall program value

  Yes

  Ask the experts

  AI

  Industry trends

  Integrations

  Tuesday, 3/17

  Wednesday, 3/18

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  3:00 p.m. Wednesday, Mar 18

  12:00 p.m. Wednesday, Mar 18

  Wednesday, Mar 18
  Ask the experts: leveraging AI in travel and expense
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:00 PM CDT

    Room 214
  Join a live Q&A with experts from SAP Concur. Get answers to questions on a variety of topics, including how to implement AI in your T&E program, the future of AI in the industry, and more.
  View session details
• Advance your admin knowledge

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Basic

  Improve overall program value

  Yes

  Breakout session

  Panel (30 - 60 min, 3 speaker maximum)

  Customer speaker(s)

  Adapting to change

  User adoption

  Tuesday, 3/17

  Thursday, 3/19

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  1:00 p.m. Thursday, Mar 19

  Thursday, Mar 19
  Been there, fixed that: admins share their best advice for other admins
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room R03 - R05
  Every admin has a story and a few things they wish they’d known starting out. Hear experienced admins share lessons learned, mistakes overcome, and tips they swear by. Whether you’re new or sharpening your skills, expect real advice, relatable stories, and practical takeaways to navigate T&E with confidence.
  View session details
• Advance your admin knowledge

  Improve your traveler's experience

  Increase adoption and utilization

  Optimize your travel program

  Extend the end-to-end value of your solutions

  Concur Travel

  Overview

  Improve overall program value

  Yes

  Breakout session

  Panel (30 - 60 min, 3 speaker maximum)

  Customer speaker(s)

  AI

  Adapting to change

  Industry trends

  User adoption

  Travel program

  Tuesday, 3/17

  Wednesday, 3/18

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  10:00 a.m. Wednesday, Mar 18

  Wednesday, Mar 18
  Be the hero: learn how your industry peers are growing their AI strategy
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room 211 - 213
  Hear from a panel of SAP Concur customers as they share how AI is integrated into their daily workflows. Drive compliance, expedite processes, and boost user experience with AI.
  View session details
• Brain date (In-Person)

  Advance your admin knowledge

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Joule

  Overview

  Improve overall program value

  Yes

  Brain date

  AI

  Adapting to change

  Industry trends

  Professional development

  Tuesday, 3/17

  Thursday, 3/19

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  11:00 a.m. Thursday, Mar 19

  Thursday, Mar 19
  Brain date: connect with colleagues from Fortune 100 organizations
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room 223
  Connect with peers from Fortune 100 organizations in a fast-paced, speed‑networking experience designed to spark meaningful conversations. You’ll rotate through several short discussions using timely, industry-relevant prompts to help you dig into challenges, trends, and opportunities shaping travel and expense programs today. Walk away with fresh ideas, shared insights, and an expanded professional network.
  View session details
• Product Training (In-Person)

  Advance your admin knowledge

  Improve automation in managing spend

  Concur Request

  Intermediate

  Manage your spend better

  Yes

  Product training

  Configurations

  Policy

  Travel program

  Tuesday, 3/17

  Wednesday, 3/18

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  2:00 p.m. Wednesday, Mar 18

  Wednesday, Mar 18
  BYOC: Concur Expense and Concur Request | back office administration and configuration tools: site settings
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room 208 - 210
  Take control of your Concur environment by learning how to configure site settings effectively. You’ll explore the key options that shape your user experience settings and gain practical insights into customizing configurations to align with your business needs, ensuring compliance and efficiency. Walk away equipped to optimize site settings for a seamless Expense management process. *BYOC = Bring your own computer for this hands-on training in a test site.
  View session details
• Product Training (In-Person)

  Improve your traveler's experience

  Optimize your travel program

  Concur Travel

  Intermediate

  Adapt your travel program

  Yes

  Product training

  Accounts payable

  Professional development

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  BYOC: Concur Travel | customize your site with company settings
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room 220 - 222
  Take control of your travel program by learning how to configure and optimize company settings in Concur Travel. Explore what company settings are, why they matter, and how to make impactful changes. Follow step-by-step guidance to customize settings that improve compliance and enhance the traveler experience. Walk away with practical skills to confidently manage your organization’s travel environment.*BYOC = Bring your own computer for this hands-on training in a test site.
  View session details
• Improve decision making with data

  Intelligence

  Basic

  Improve overall program value

  Yes

  Product training

  Presentation (30 - 60 min, 3 speakers maximum)

  Reporting

  Training

  Tuesday, 3/17

  Wednesday, 3/18

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  3:00 p.m. Wednesday, Mar 18

  Wednesday, Mar 18
  BYOC: exploring the reporting tool
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room 206 - 207
  Learn the fundamentals of creating straightforward reports in the report tool. This session will provide a comprehensive walkthrough on utilizing intelligence reporting effectively, empowering you to design impactful reports with ease and confidence. Prerequisites = Intelligence, Cognos Professional Author Role. *BYOC = Bring your own computer for this hands-on training.
  View session details
• Improve AP efficiency

  Improve your traveler's experience

  Optimize your travel program

  Reduce non-compliant spend

  Improve audit efficiency

  Adapting your policy

  Adopt an employee centric mindset

  Improve decision making with data

  Audit Services

  Concur Expense

  Concur Invoice

  Verify

  Concur Travel

  ExpenseIt

  Intelligence

  Joule

  Overview

  Improve compliance and mitigate risk

  Yes

  Breakout session

  Presentation (30 - 60 min, 3 speakers maximum)

  Accounts payable

  Adapting to change

  Policy

  Support resources

  Training

  User adoption

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  Data insights: what are your employees REALLY doing?
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room R06 - R07
  Embark on an intriguing exploration into employee behavior as we unveil the captivating reports that capture every move—from actions, reservations, spend, exceptions, and more! Dive deep to uncover the mysteries and gain a profound understanding of what employees are truly "up to," revealing insights that will transform your perspective and drive impactful decisions!
  View session details
• Improve your traveler's experience

  Optimize your travel program

  Extend the end-to-end value of your solutions

  Concur Expense

  Concur Travel

  Complete by SAP Concur and Amex GBT

  Overview

  Adapt your travel program

  Yes

  Breakout session

  Presentation (30 - 60 min, 3 speakers maximum)

  Adapting to change

  Duty of care

  Industry trends

  Integrations

  SAP Concur partner ecosystem

  Travel program

  Tuesday, 3/17

  Thursday, 3/19

  3:00 p.m. Tuesday, Mar 17

  2:00 p.m. Thursday, Mar 19

  Tuesday, Mar 17

  Thursday, Mar 19
  Introducing Complete by SAP Concur and Amex GBT: future-proofing your spend management
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room 217 - 219
  In today's dynamic business environment, a holistic and integrated approach to spend management is essential. Introducing Complete, a new all-in-one offering from SAP Concur and Amex GBT. Join us for a fireside chat with leaders from both organizations to learn how Complete unifies travel, travel servicing, and expense management into a seamless experience, enhancing visibility, improving compliance, and driving significant cost savings for your organization.
  View session details
• Improve your traveler's experience

  Concur Expense

  Concur Travel

  Joule

  Basic

  Improve overall program value

  Yes

  Breakout session

  Presentation (30 - 60 min, 3 speakers maximum)

  Available virtually

  AI

  Tuesday, 3/17

  Wednesday, 3/18

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  4:00 p.m. Wednesday, Mar 18

  Wednesday, Mar 18
  Joule in action: agentic AI that automates T&E from start to finish
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room 215 - 216
  Joule is evolving from a helpful assistant into an AI agent that takes action. See how it books travel, creates reports, validates expenses, and moves tasks forward with human-in-the-loop control. Live examples show how agentic AI reduces effort across T&E and turns automation into a true productivity partner.
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• Adapting your policy

  Concur Expense

  Joule

  Intermediate

  Improve compliance and mitigate risk

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  AI

  Industry trends

  Policy

  Tuesday, 3/17

  Wednesday, 3/18

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17

  4:00 p.m. Wednesday, Mar 18

  Wednesday, Mar 18
  Never guess again: smarter compliance with AI-powered Policy Assistance
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 3:50 PM CDT

    Micro Forum 1 - Fusion Pavilion
  Expense policies are often overlooked until something goes wrong—and by then, it’s too late. Employee confusion can be the fine line between fraud and compliance. Discover how Joule’s Policy Assistance changes the game by reducing tickets, enhancing trust, and empowering employees to make compliant decisions independently—without needing to search through complex documents.
  View session details
• Solutions Showcase (In-Person)

  Improve AP efficiency

  Improve automation in managing spend

  Extend the end-to-end value of your solutions

  Concur Invoice

  Overview

  Manage your spend better

  Yes

  Solutions showcase

  Accounts payable

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  Solution showcase: transform your AP process with Concur Invoice
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 3:50 PM CDT

    Micro Forum 3 - Fusion Pavilion
  Automate and empower your AP team to become an efficiency powerhouse with Concur Invoice. Gain full visibility into supplier spend, cut non-compliant spend, and boost productivity. Plus, with Invoice Capture, your organization can eliminate tedious data entry, enhance accuracy, and speed up invoice processing.
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• Advance your admin knowledge

  Improve program cost savings

  Optimize your travel program

  SAP Concur Expertise and Care Services

  Intermediate

  Improve overall program value

  Yes

  Micro forum

  Panel (30 - 60 min, 3 speaker maximum)

  Configurations

  Support resources

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  The care advantage: elevating your support model with a strategic partnership
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 3:50 PM CDT

    Micro Forum 4 - Fusion Pavilion
  Running a smooth travel and expense program takes more than tools—it takes the right support. Discover how SAP Concur Care Services help you move from reactive fixes to proactive partnership. Learn best practices, explore data-driven optimization, and uncover ways to boost efficiency, improve user experience, and maximize ROI.
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• Breakout Session (In-Person)

  Improve your T&E program for Regulated Industries

  Concur Expense

  Concur Travel

  Overview

  Improve overall program value

  Yes

  Breakout session

  Customer speaker(s)

  Adapting to change

  Industry trends

  Support resources

  User adoption

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  Turning disruption into opportunity in regulated industries
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room R02
  Administrative shifts and policy changes continue to reshape how regulated organizations operate. Join this moderated panel discussion with regulated industries leaders as they share how they are adapting to evolving mandates, balancing modernization with compliance, and maintaining operational continuity. Attendees will gain insight into common challenges, lessons learned, and proven strategies that can be applied across industries and agencies.
  View session details
• Advance your admin knowledge

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Basic

  Improve overall program value

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  Support resources

  User adoption

  Tuesday, 3/17

  3:00 p.m. Tuesday, Mar 17

  Tuesday, Mar 17
  Understanding user roles and permissions
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 3:50 PM CDT

    Micro Forum 2 - Fusion Pavilion
  Do you know the difference between an ASC and a company admin? Get crystal-clear on SAP Concur roles and permissions—what they mean, where to manage them and which roles are critical for configuration adjustments, accessing T&E data, and ensuring your admins have the right level of control and visibility.
  View session details
• Extend the end-to-end value of your solutions

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Update

  Make employees happier

  Yes

  Breakout session

  Hybrid - combines presentation and roundtable (45-60 min, 2 speakers maximum)

  Adapting to change

  Configurations

  Roadmaps

  Tuesday, 3/17

  Thursday, 3/19

  3:00 p.m. Tuesday, Mar 17

  2:00 p.m. Thursday, Mar 19

  Tuesday, Mar 17

  Thursday, Mar 19
  What's new and what's next: user experience for Concur Solutions
  • Click "view session" to watch on-demand
    Tuesday, Mar 173:30 PM - 4:15 PM CDT

    Room R08 - R09
  Review recent and upcoming innovations to SAP Concur solutions. See how homepage updates create a smarter, more intuitive experience for users. Get insight into how new features, including targeted Company Notes, Call-to-Action tiles and an updated Expense widget, simplify your workflows. Discover how we will continue innovating within our 2026 product roadmap to help you meet the needs of your employees.
  View session details

4:00 PM CDT - Tuesday, Mar 17

• Advance your admin knowledge

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Intermediate

  Improve overall program value

  Yes

  Micro forum

  Hybrid - combines presentation and roundtable (45-60 min, 2 speakers maximum)

  Configurations

  Tuesday, 3/17

  Wednesday, 3/18

  Tuesday, Mar 17

  3:00 p.m. Wednesday, Mar 18

  4:00 p.m. Tuesday, Mar 17

  Wednesday, Mar 18
  Devil in the details: little known configuration options with a big impact
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:00 PM - 4:20 PM CDT

    Micro Forum 3 - Fusion Pavilion
  Concur is an incredibly robust solution, intended to be highly configurable to meet the needs of a wide range of customers. This means that there are many features that might not be widely known. Learn about those secret tips and tricks and how they can optimize their site to support their users.
  View session details
• Improve automation in managing spend

  Extend the end-to-end value of your solutions

  Concur Expense

  ExpenseIt

  Intermediate

  Manage your spend better

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  AI

  Configurations

  Tax and VAT

  Tuesday, 3/17

  Thursday, 3/19

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17

  12:00 p.m. Thursday, Mar 19

  Thursday, Mar 19
  Digitize, Automate, Simplify: Receipts in Concur Expense
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:00 PM - 4:20 PM CDT

    Micro Forum 2 - Fusion Pavilion
  Discover how SAP Concur helps you eliminate manual work and elevate your expense process with fully digital receipt automation. In this session, you'll learn how e‑receipts, Receipt Digitalization, and ExpenseIt work together to deliver cleaner data, stronger compliance, and a faster, more intuitive experience for every traveler. Walk away confident in how to activate and optimize these capabilities within your own program.
  View session details
• Solutions Showcase (In-Person)

  Increase adoption and utilization

  Extend the end-to-end value of your solutions

  ExpenseIt

  Intermediate

  Make employees happier

  Yes

  Solutions showcase

  Mobile

  User adoption

  Tuesday, 3/17

  Thursday, 3/19

  10:00 a.m. Thursday, Mar 19

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17

  Thursday, Mar 19
  Solution showcase: automated expense reports on the go with the SAP Concur Mobile App
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:00 PM - 4:20 PM CDT

    Micro Forum 4 - Fusion Pavilion
  Your employees can fill out and submit their expense reports from anywhere at anytime. See all the ways you can make employee's lives easier through the SAP Concur Mobile App.
  View session details
• Advance your admin knowledge

  Improve automation in managing spend

  Joule

  Basic

  Improve overall program value

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  AI

  Tuesday, 3/17

  Thursday, 3/19

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17

  11:00 a.m. Thursday, Mar 19

  Thursday, Mar 19
  The prompt advantage: unlock the potential of Joule for travel and expense
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:00 PM - 4:20 PM CDT

    Micro Forum 1 - Fusion Pavilion
  Explore real‑world examples of how end users can leverage Joule to tap into the embedded AI capabilities within Concur. Learn how Joule streamlines workflows—from booking travel to submitting expense reports and everything in between. Walk away with practical prompts and use cases that help you unlock meaningful results.
  View session details
• Improve automation in managing spend

  Improve program cost savings

  Reduce non-compliant spend

  Improve decision making with data

  Intelligence

  Overview

  Improve overall program value

  Yes

  Ask the experts

  Panel (30 - 60 min, 3 speaker maximum)

  Reporting

  Tuesday, 3/17

  Thursday, 3/19

  10:00 a.m. Thursday, Mar 19

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17

  Thursday, Mar 19
  Ask the experts: maximizing your data and reports
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:30 PM - 5:00 PM CDT

    Room 214
  Join a live Q&A with reporting experts from SAP Concur. Get answers to questions on a variety of topics, including data analysis, custom reports, and the extraction of data.
  View session details
• Brain date (In-Person)

  Advance your admin knowledge

  Concur Expense

  Concur Invoice

  Concur Request

  Concur Travel

  Overview

  Improve overall program value

  Yes

  Brain date

  Professional development

  Tuesday, 3/17

  Thursday, 3/19

  Tuesday, Mar 17

  1:00 p.m. Thursday, Mar 19

  4:00 p.m. Tuesday, Mar 17

  Thursday, Mar 19
  Brain date: connect with colleagues from small to medium-sized businesses
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:30 PM - 5:15 PM CDT

    Room 223
  Participate in a speed networking-style rotation to create new connections with fellow SAP Concur administrators from small to medium-sized businesses. While we'll have prompts to get the conversation going, what you choose to explore is up to you. Walk away with a new idea, or even better, an expanded network.
  View session details
• Product Training (In-Person)

  Advance your admin knowledge

  Improve automation in managing spend

  Concur Expense

  Intermediate

  Computer Software & Applications – Non-technical

  Manage your spend better

  Yes

  Product training

  Continuing Professional Education (CPE) credit

  Configurations

  Tuesday, 3/17

  Thursday, 3/19

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17

  9:00 a.m. Thursday, Mar 19

  Thursday, Mar 19
  BYOC: Concur Expense | back office administration and configuration tools - expense types (professional edition)
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:30 PM - 5:30 PM CDT

    Room 208 - 210
  Expense types are the foundation of accurate reporting and compliance in SAP Concur. Learn how to configure and manage expense types to align with your organization’s policies and accounting requirements. We’ll review mapping expense types to general ledger codes, setting rules for proper categorization, and ensuring a smooth user experience. *BYOC = Bring your own computer for this hands-on training in a test site. Attendance for the full duration of this session will earn 1.0 CPE credit for CPAs. (Prerequisites = Working knowledge of SAP Concur, Program Level = Intermediate)
  View session details
• Product Training (In-Person)

  Optimize your travel program

  Reduce non-compliant spend

  Concur Travel

  Advanced

  Adapt your travel program

  Yes

  Product training

  Travel program

  Tuesday, 3/17

  Thursday, 3/19

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17

  11:00 a.m. Thursday, Mar 19

  Thursday, Mar 19
  BYOC: Concur Travel |new Concur Travel policy administration | advanced rule building
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:30 PM - 5:30 PM CDT

    Room 220 - 222
  Learn how to build complex advanced travel rules in Concur Travel that drive compliance and improve the booking experience. Bring your own computer and work in a test site as you apply best practices for designing advanced policies that work. By the end, you’ll have the confidence and skills to create a smarter, more efficient travel program. *BYOC = Bring your own computer for this hands-on training in a test site.
  View session details
• Improve automation in managing spend

  Improve decision making with data

  Intelligence

  Advanced

  Computer Software & Applications – Non-technical

  Manage your spend better

  Yes

  Product training

  Presentation (30 - 60 min, 3 speakers maximum)

  Continuing Professional Education (CPE) credit

  Reporting

  Tuesday, 3/17

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17
  BYOC: visualize your spend: mastering graphs and charts
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:30 PM - 5:30 PM CDT

    Room 206 - 207
  Learn how to make your spend data more digestible and impactful by designing dynamic visuals that reveal key insights at a glance. Experts will guide you through the best practices for selecting the right chart types, customizing visual elements, and effectively conveying your financial data. Prerequisites = Intelligence, Cognos Professional Author Role. *BYOC = Bring your own computer for this hands-on training. Attendance for the full duration of this session will earn 1.0 CPE credit for CPAs. (Prerequisites = Working knowledge of SAP Concur, Program Level = Advanced)
  View session details
• Improve program cost savings

  Reduce non-compliant spend

  Concur Expense

  Basic

  Manage your spend better

  Yes

  Micro forum

  Micro forum (20 min, 1 speaker maximum)

  Policy

  Tuesday, 3/17

  Tuesday, Mar 17

  4:00 p.m. Tuesday, Mar 17
  From chaos to clarity: sponsored guest for smarter spend management
  • Click "view session" to watch on-demand
    Tuesday, Mar 174:30 PM - 4:50 PM CDT

    Micro Forum 1 - Fusion Pavilion
  Discover how sponsored guest empowers organizations to manage guest travel and expenses with ease and flexibility. Whether bookings are made by the sponsor or the guest, this solution streamlines workflows and enhances control over guest spend and reimbursements.
  View session details